The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Spa & wellness centre
Steam room
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
119 Norfolk Street,
Sheffield,
United Kingdom,
S1 2JE,
South Yorkshire
Map view
street view
119 Norfolk Street,
Sheffield,
United Kingdom,
S1 2JE,
South Yorkshire
City landmarks
Museum
Kelham Island Industrial Museum
1.4
km
University of Sheffield Western Bank
Sheffield University
1.6
km
Norfolk Road
The Cholera Monument
1.3
km
Botanical Garden
Sheffield Botanical Gardens
2.1
km
Museum
National Emergency Services Museum
800 m
Gallery
Bank Street Arts
600 m
Square
Paradise Square
650 m
Park
Weston Park
1.9
km
Castle Market Exchange St.
Sheffields Lost Castle
640 m
40 Pond Hill
The Old Queen's Head
750 m
Museum
Weston Park Museum
1.9
km
The Nichols Building Shalesmoor
The Nichols Building; Vintage
1.1
km
6 Leadmill Rd
Leadmill nightclub
950 m
Weston Park
Statue of Ebenezer Elliott
1.7
km
Stadium
Bramall Lane Stadium
1.7
km
Nearby
Garden
Sheffield Winter Garden
270 m
Park
Peace Gardens
160 m
Gallery
Sheffield Winter Gardens and Millennium Galleries
150 m
Gallery
Graves Gallery
150 m
Event hall
Sheffield Town Hall
160 m
Church
Cathedral Church of St Marie
170 m
Surrey Street
Police Box Adjacent To Town Hall
170 m
Church
Sheffield Cathedral
170 m
Event hall
Cutlers' Hall
340 m
Gallery
Site Gallery
570 m
8 Backfields
The Art House
430 m
Gallery
Sheffield Institute of Arts Gallery
110 m
River Sheaf
440 m
Wyming Brook Nature Reserve
440 m
Castle House
The National Videogame Museum
500 m
Restaurants
Ego Mediterranean Restaurant & Bar
100 m
88 Surrey Street
Smoke BBQ
320 m
1 St Paul's Place
The Head of Steam Sheffield
170 m
103-107 Norfolk Street
Public
280 m
Surrey Street
Marmadukes Cafe Deli
130 m
22A Norfolk Row
Pizza Express St Pauls Place
130 m
Unit 1 2 St. Pauls Square
The Yard Canteen and Grill
120 m
Mercure St. Paul's Hotel & Spa 119 Norfolk Street
Caffe Nero
80 m
St. Pauls Place 121 Norfolk Street Unit 2A
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
cleanliness
spacious rooms
maintenance standards
infection control
7.2/10
Very good
Rooms
7.0
Location
7.7
Service
7.0
Dining
7.2
Guest reviews
7.2/10
based on 6 reviews
7.7
7.7/10 based on 3721 reviews
George
United Kingdom,
April
2024
8.6/10
My stay at the hotel was fantastic. The rooms were incredibly clean, comfortable, and spacious, and the facilities were top-notch. The staff was welcoming and accommodating, making my experience even better. However, the room temperature was a bit too warm for my liking, and I couldn't find a way to cool it down. The dining experience was delightful, with a good selection of fresh and tasty options.
Rooms
9.0
The room was big and comfortable, with great facilities. I couldn't fault the actual hotel at all.
Service
9.0
The staff, especially Yvonne and the gentleman with the Movember mustache, were incredibly helpful and provided a warm welcome. They even made my 3rd-year anniversary stay extra special.
Location
8.0
The hotel's location was ideal for exploring Sheffield city, with easy access to the tram, shops, and dining options.
Dining
8.0
The dining experience was excellent overall, with friendly service and a good variety of fresh choices. The breakfast area may need updating, but the food quality was great.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
Pete
United Kingdom,
February
2024
5.8/10
My stay at the hotel was a mixed experience. The room was a good size with a shower and separate bath, but lacked essential amenities like hand soap, bathrobe, and slippers. The view overlooking the garden next to the Town Hall was nice, but the water temperature in the shower was unpredictable, the kettle didn't work, and the TV signal kept cutting out.
Rooms
6.0
The room was a good size with both a shower and separate bath, but lacked essential amenities.
Service
5.0
The service was prompt in addressing issues, but there were delays in accessing the lift, and the staff's performance was disappointing, particularly in pouring drinks.
Location
7.0
The hotel's central location in Sheffield made it convenient for both work and leisure, with plenty of dining options nearby. However, there were unfavorable experiences in the foyer and with accessibility to attractions.
Dining
7.0
The dining experience ranged from excellent to average, with some inconsistency in service quality and food preparation.
Facilities
5.0
The hotel's facilities were adequate, but there were issues with the room amenities and service quality.
Dominic
United Kingdom,
January
2024
7.6/10
The hotel had a good selection, are very aesthetically pleasing which led to a fantastic first impression and made the wait for the room much more bare-able, but infection control needs addressing. Lovely to be next door to the Winter Gardens, but some issues with standards and maintenance.
Rooms
8.0
The 'privileged' room was extremely clean and really spacious, despite the operational problem at the front of the building as requested which was very disappointing.
Service
7.0
The service was really comfortable and of good standard, despite the advertised room service for evening meals being almost non-existent.
Location
7.0
The rooms are simply glorious looking directly into The Winter Gardens through HUGE windows, but there were issues with infection control and standards.
Dining
8.0
The dining experience was generous with opportunities like the champagne bar, sauna, room service, and breakfast, but some areas need improvement like having a few sandwiches for lunch.
Facilities
The dining experience was generous with opportunities like the champagne bar, sauna, room service, and breakfast, but some areas need improvement like having a few sandwiches for lunch.
cleanliness
maintenance standards
Ken
United Kingdom,
July
2023
5.8/10
The hotel has a great location, perfect for shopping and dining out, and it's a lovely spot in the center of Sheffield. The rooms are extremely basic and bare, untouched since the hotel was built, with a troublesome smell from the drains in the bathroom. Staff can be attentive but may overlook guests due to limited staff numbers. The dining experience is passable but could use a small upgrade for the price paid. Unclear information on facilities availability and breakfast timings can be frustrating.
Rooms
5.0
The rooms haven't been touched since the hotel was built and are extremely bare and basic, with a smell from the drains in the bathroom.
Service
6.0
Staff members can be attentive but might ignore guests at times due to limited staff numbers.
Location
7.0
The hotel is in a lovely spot in the center of Sheffield, perfect for shopping and dining out. However, information on facilities availability and breakfast timings can be unclear.
Dining
7.0
The dining is up to standard but could do with a small upgrade for the price paid.
Facilities
5.0
Facility information can be unclear, causing inconvenience for guests.
Paddy
United Kingdom,
June
2023
8.4/10
I had a fantastic stay at the hotel, with lovely and clean rooms featuring beautiful views of the peace gardens. The plug near the mirror was very convenient. The staff provided excellent customer care and useful advice, making my experience truly enjoyable. The location was a real selling point, right next to the Winter Gardens, with good spa facilities and close to the railway. However, the dining experience was a bit hit or miss with some overcooked bacon. Overall, a comfortable and friendly hotel with great value for money.
Rooms
9.0
The rooms were comfortable and had everything needed for an overnight stay, with amazing views overlooking the peace gardens.
Service
9.0
The staff were absolutely fabulous and always helpful and efficient, providing excellent customer care and assistance with taxis and luggage.
Location
9.0
The location was a real selling point, right next to the Winter Gardens and with good spa facilities nearby.
Dining
7.0
The dining experience was mostly great, but some dishes like the bacon were overcooked, slightly affecting the overall enjoyment.
Facilities
8.0
The hotel had good spa facilities and was conveniently located for the event I attended.
John
United Kingdom,
May
2023
6.6/10
The hotel had some drawbacks, like the cold room with ineffective heating and a sewage smell, but on the bright side, the rooms were spacious, comfortable, and had great showers. The service was a mix of friendly and helpful staff alongside some who were not customer-focused. The location was excellent for exploring the city, being close to major landmarks, although there were issues like being misled in the basement and overpriced food. The dining experience had its ups with good quality food but downs with cold meals and some rude staff. The facilities were decent, though needing updating.
Rooms
6.0
The rooms were spacious and comfortable with a great shower, but unfortunately cold and had a sewerage smell. Some updating is needed.
Service
7.0
The service was a mix of incredibly friendly and helpful staff alongside others who were not customer-focused.
Location
8.0
The hotel's location was superb, right next to the Peace gardens and the town hall, offering great views. However, there were some misdirections and overpriced dining experiences.
Dining
6.0
The dining experience had good quality food but also cold meals and encounters with rude staff.
Facilities
6.0
The facilities were decent but in need of updating.
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